Frequently Asked Questions

Everything you need to know about shopping with Waycap INC.

What are your standard shipping times?

We offer standard shipping across the country, typically taking 3-5 business days. Expedited shipping options are available at checkout for faster delivery.

How can I return a product if I am not satisfied?

We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to receive a prepaid return label.

Which payment methods do you accept?

Waycap INC accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

How can I track my order status?

Once your order has shipped, you will receive an email with a unique tracking number and a link to monitor your package's progress in real-time.

Do you offer international shipping?

Currently, we ship to customers within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.

Are your products covered by a warranty?

Yes, all our retail products come with a standard 12-month manufacturer's warranty against defects in materials and craftsmanship.